my first day starting to work in Pizza C.S.C.

today is 30th sep, now is 8.41pm, i just finished my work at 8pm, actually i just reached home(bus slow, waiting, etc)

first, before today, i had been there got 3 times, for training.
oh and, csc means Customer Service Center.
i work as phone operator(pick up calls, and take orders for delivery)
now, about the way they work.
first, we must say the same greetings everytime pick up a call.
then ask for phone number(as we have a system saving any previous called customer)
then choose pickup or delivery,
then ask for name(if there's no info or cust first time call)
ask for address(same as name)
then start to take order(its not easy as u thought)
and finally finish the order and say "thx for calling... bla bla bla...."

now, i would like all of you who called for delivery,
please forgive us if we take too long.
lets say a newcomer(like me), i will need time to find the key for your order
u may thought that we just type in ur orders,
actually no, we have to put ur order using a customized keyboard, which has almost 100 keys.
why? like normal keyboard, we hav all the alphabets, symbols, num lock stuffs,
and in additional, we hav keys like "pan", "cc", "sc", "reg", "per", "lar", and so on.
what's that? pan=normal pan pizza, cc=crunchy crust, sc=stuffed crust, reg=regular, per=personal, and lar=large.
there's more, that i won't memorize them all(cuz i dont plan on crushing my brain even after exam), then there's no mouse, so any mistake made hav to use arrow key, or customized key to go back/forward.

today first time pick ups calls and take order.
ooomg..... the key was confusing, and easily panic when cust say something like(OI!! U dont take so LONG LA, my phone no credit le(or phone bill expensive).
another thing, the address.
1300-88-2525, is for nationwide, so we must put the full address.
not like straight away type in the address, u hav to separate city, state, bla bla.
i only know where is pahang, selangor, johor, perlis. the rest idk
i even thought ipoh is a state.
so i'm pretty much dead when the cust same with me.
there's time they will say something like (where am i? in front of the mall la)
wtf, which mall, the mall's name? street? walao....
then, if we cant find the address.
(cust: neh, my house arh, near that shop there ar, u turn left u see a park ar..... bla bla)
zomg, there's no way i know ur house, i had been to pahang and selangor only.

so, in conclusion.
this job is very easy if u,
good at geography(places), patient(with bad temper cust), learn fast(the keys....), eat less than 20 mins(cuz break time doesnt count out, means they pay u too, so they will rush u), can talk non-stop for at least 1 hour, know all pizza's recipe(sometimes cust ask for a no-longer-exist flavour or outdated promotion).

so, anyone want to work at this place? RM4 per hour, public holiday will gives commision to all completed order(0.20 each). call 03-79622626 to apply.

Lost prophet - rooftop

this song, is very good for relieving stress. why?

the chorus, "standing on the rooftop, everybody scream your heart out!!"
the part "scream your heart out" they really scream it, and even shout it.
if i ever had a chance to sing this song in karaoke, i'm sure will scream it out loud.
too bad, i had never been to any karaoke before(believe or not).

so, why mention bout this song in a sudden?
well, now is the time of the main exam.
eventually i'm resiting a few subjects, yet after the exam i don't have confident to pass,
while i'm being in this going-to-be-despair state,
there's still 2 more subject to go,
being this i can't really able to study much well,
so just scream it out load while no one at home,
watch some comedies, relieve the stress, and continue study for the next subject.

if i fail again, i will be stay for another half of year to study(only the fail subject)
duh, life sure is tough, i believe even god had it tough everyday.